Hospitals
cater to the most vulnerable section of our population. They are both
necessary and feared, sought out and despised. The reaction to
hospitals, from the perspective of both patients and medical
practitioners, depends on the facilities these hospitals have to offer.
Some of the best hospitals share a few common distinguishing
characteristics that set them apart from other hospitals. The central
challenge for these hospitals is to continue to do business and at the
same time provide quality health care at affordable costs.
Here are some of the "must haves" hospitals need to qualify as one of the best.
1. Coordination of Health Care Systems
Hospitals
need to put in place systems that will provide seamless care to
patients. This includes smooth and hassle free transitioning from
out-patient to in-patient to rehabilitation. Simplifying systems helps
patients to understand them better and respond more positively.
2. Specialization and Focus
The
best hospitals are dedicated to providing specialized treatment for
specific diseases. Their focus is on developing and delivering the best
and latest treatment in their area of function. Multi specialty
hospitals provide separate wings and departments for separate
treatments. This stream-lines functions and makes it easier to organize
and run the hospital.
3. Using Teams to Deliver Healthcare
Health
care cannot remain restricted to diagnosis, medication and surgery.
There is need for an entire team of medical, para-medical, and allied
healthcare professionals to be available for the treatment of patients.
Rehabilitation and convalescence is as much a concern of the best
hospital as hospitalization, treatment and care of patients.
4. Transparent Pricing
With
the high cost of healthcare, patients are becoming more and more
particular about the billing system in hospitals. Those that have a
transparent system score higher in terms of trust and reliability.
5. Trained and Integrated Staff
Trained
and informed staff increases confidence among patients and patient
parties and result in efficient functioning. They also reduce conflicts
and disruption of work. The best hospitals employ personnel to liaison
between medical teams and patient parties.
6. Personalized Care
The
best hospitals do not treat generic diseases but take into account
personal dimensions of patients. These include family history, genetic s
and lifestyle of individual patients.
7. Technologically Advanced
Success
rates in hospitals, particularly in surgical procedures, depend on the
technological infrastructure available. Sophisticated equipment and care
stands behind outstanding results in the best hospitals.
8. Add on Services
Hospitals
additionally act as education centers for prevention and recognition of
tendencies to the commonest diseases. They run health awareness camps,
regular check up facilities, and dietary and nutritional advice to
prevent lifestyle and other diseases.
Along with these facilities,
the best hospitals maintain a high standard of cleanliness and hygiene
for staff, equipment and all persons visiting the hospital to reduce
chances of infection and contamination among patients. They are patient
centric and focused on continuously improving on operational
proficiency. The best hospitals usually keep these important needs in
mind.
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